New Articles

  1. Register, Buy, Bid & Instructions

    Instructions to register, buy, bid, and donate to help users achieve the best giving experience. Instructions can be sent or printed for users, to make the giving experience fun and easy. IMPORTANT: We do not recommend using a QR code to pro...
  2. Self Check-In

    Allow guests the option to check-in to the event themselves. By sending a simple text message, guests can check themselves in to the event, allowing admins to track attendance and maintain a contactless environment. This feature can be used for al...
  3. Volunteer Training

    To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-spec...
  4. Add an Item for Purchase to a Supporters Account Using Immediate Checkout

    Add Instant, raffle , and vote items to a supporter's account using Immediate Checkout. Note:  This applies to all instant, raffle or vote items with the Checkout Type set to: Immediate Checkout. When Checkout Type is set to: Add to Cart , i...
  5. GiveSmart Fundraise Technical Support Resources (formerly MobileCause)

    Customer and donor technical support is available when using GiveSmart Fundraise. Visit Contact Us for more information. Customer Support Normal business hours are: 7:00 am to 4:00pm Pacific Time, Monday through Friday. Email: givesmart-help...
  6. Create an Auction Item

    Auction Items are things such as products, tickets, vacation destinations, and gift certificates. Items can be available for online bidding or auctioned off by an auctioneer or emcee. An item can be offered individually or combined into a package ...
  7. Additional GiveSmart Services

    Expert service with a personal touch.  Flexible options to fit your team.  Encouragement every step of the way.  GiveSmart  partners have the flexibility to add on services to support your individual needs. There are three service offerings av...
  8. Meet the GiveSmart Team

    Meet your GiveSmart Team, we are built with your needs in mind. Stronger Together: The GiveSmart Teams Set You Up for Success in Every Scenario Customer Success Manager  Your Customer Success Manager (CSM) is your main point of contact throughou...
  9. Reset your Username and Password

    Participated in a GiveSmart fundraiser in the past and looking to participate in a new upcoming campaign, but forgot your username and/or password? When you attempt to sign in to a new campaign to participate in the fundraising, click the blue Forg...
  10. Remote Technician

    Enhance your fundraising event with the support of a Remote Technician. A dedicated technician will be on hand to provide solutions and guidance during your program, ensuring a seamless and enjoyable experience for your supporters. Tasks inclu...