New Articles

  1. Checkout a User

    Checkout a user's full or partial balance with various payment methods. User's with a valid email added to their account receive an email of their statement once their outstanding balance is paid in full. Watch a Video Checkout a user  Rev...
  2. Add an Admin or Volunteer

    User is the default role on a campaign, which gives the registered user access to the event website. Admin access can be provided at the time a user is added to a campaign or updated at a later date. Visit Manage Org Admins to add additional org h...
  3. Reports Page Overview

    A real-time snapshot of revenue, items, users, payments, and more. Filter reports by pre-event, during, post, all, or custom date ranges. Search, sort, and export all available report details. Watch a video Reports review Most of the avail...
  4. Onboarding: Prepare to Go Live

    Watch a Video Walk Through Logging In Visitors' Experience Campaign Dashboard and Settings Review Users Tickets Items Touch On Displays Messages Ads Reports 24/7 Help Center and Support Agents ...
  5. Customer Referral Program

    Do you know of a fellow Organization who would benefit from using GiveSmart? We would love to know and we'll reward both you, and the Organization you refer, if they sign up! What we’ll do: We will discount your next contract by $300 for ...
  6. Run a Campaign: Event Day Preparation

    Watch a Video Walkthrough One Week Pre-Event Checklist Review and finalize Tickets and Seating Management. Complete auction items and item display sheet. Complete the guest list and assign bid numbers (if applicable). Confirm...
  7. Registration Email

    A registration email is sent to the email provided once registration is complete on the campaign site, which contains your personal bidding link to access bidding pages on the campaign. If you are assigned an admin role on the campaign site, your em...
  8. Create Donate Items for Targeted Need

    Create custom donate items to capture monetary donations. Additional information about the purchaser or items can be captured at the point of sale. With  self-checkout  available on the campaign, donors add the donation to their cart and are prom...
  9. 2021 Fall Releases

    New Feature Change Raffle Label Admin have the ability to change the label and banner text associated with raffle-type items. This allows for more inclusive naming conventions for raffle-like opportunities. Search Feature on Backstage and ...
  10. Auction Items

    Give supporters an opportunity to bid on items directly through your campaign site or set up items to be auctioned via an auctioneer or emcee. Silent Item Users bid the minimum amount or higher. The minimum amount is determined by the current bid ...