New Articles

  1. Copy an Existing Event Site (Campaign)

    This guide details how to copy existing Event Sites (Campaigns) with the option to carry over global settings, items, users, and tickets.  The ability to copy Event Sites/Campaigns is available for Org Admins (GiveSmart Events only) or Global Ad...
  2. Event Equipment Rental & Purchase

    GiveSmart is accessible through a browser from any device.  Visiting www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in which allows you access to the campaign based on your User Role ....
  3. Set Up a Merchant Account to Process Credit Cards (Section 4)

    This article details how to set up your CardConnect Merchant Account (MID), which is required in order to process credit card transactions through GiveSmart.  Note:  Your organization may require more than one merchant account, since all Give...
  4. Smart Partners

    Need extra support? We have excellent partners ready to help.   Why work with Smart Partners?   Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operating ...
  5. Register, Buy, Bid & Instructions

    Instructions to register, buy, bid, and donate to help users achieve the best giving experience. Instructions can be sent or printed for users, to make the giving experience fun and easy. IMPORTANT: We do not recommend using a QR code to pro...
  6. Self Check-In

    Allow guests the option to check-in to the event themselves. By sending a simple text message, guests can check themselves in to the event, allowing admins to track attendance and maintain a contactless environment. This feature can be used for al...
  7. Volunteer Training

    To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-spec...
  8. Add an Item for Purchase to a Supporters Account Using Immediate Checkout

    Add Instant, raffle , and vote items to a supporter's account using Immediate Checkout. Note:  This applies to all instant, raffle or vote items with the Checkout Type set to: Immediate Checkout. When Checkout Type is set to: Add to Cart , i...
  9. GiveSmart Fundraise Technical Support Resources (formerly MobileCause)

    Customer and donor technical support is available when using GiveSmart Fundraise. Visit Contact Us for more information. Customer Support Normal business hours are: 7:00 am to 4:00pm Pacific Time, Monday through Friday. Email: givesmart-help...
  10. Create an Auction Item

    Auction Items are things such as products, tickets, vacation destinations, and gift certificates. Items can be available for online bidding or auctioned off by an auctioneer or emcee. An item can be offered individually or combined into a package ...