New Articles

  1. Greater Giving

    Export and import data when integrating with Greater Giving. Export Users Provide GiveSmart with the export of all users 2 days prior to the event. The export that works with our platform is “A Supporter Export Filtered with Both Members.” Please...
  2. Export Purchaser Detail Report for Millennium

    The campaign Purchaser Details report allows an admin to import the information back into Millennium. Export Millennium Report From the  Admin Navigation , select  Reports >  Overview . Scroll down to the Export Section on the left (it will b...
  3. Remove an Item from a Supporter's Account

    Remove an item from a user's account before payment . By default, the platform opts the admin out of sending a text to the user that the item was deleted, but you can opt for a text to be sent by checking the Send Cancellation Message prior to de...
  4. Items FAQs

    Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first, ...
  5. Duplicate an Item

    Create an exact replica of an existing item, without re-typing all of the item details. Note: Created items, added to a package, cannot be duplicated. Watch a Video View Admin: Items From the Items Container within the Dashboard, cl...
  6. Item Page Visibility

    To start the auction, the Items page view must be Live allowing supporters to place bids on auction items. When the Items page is set to Preview or Hidden, add a Go-Live date for your Items page to automatically update to Live. Items can be  add...
  7. Download Item Details

    Download items details in a CSV report, which can assist in creating a printed program, pamphlet or booklet. Watch a Video Access Download Item Details Note: Images and YouTube videos are not included in the download. From the Items...
  8. Batch Reporting for Recurring Transactions

    Note: Available to Org admins only. Review merchant account funding details from batch reports containing completed recurring donations only. Locate Go to  Org Hub >  Reports. Select  Recurring Transactions. Review Click on any of...
  9. Inventory for Received Items

    Note: Available to Org admins only. We don't recommend using Inventory when entering fundraising items for a specific campaign. Inventory is reserved for items received but not yet intended to use for a specific campaign. Track and manage fundr...
  10. Managing Completed Recurring Transactions

    Note: Available to Org admins only. Review all completed recurring donations. Sort by date, donor name, origin (campaign where initial donation is located), donation amount, and status. Download as a CSV report. Visit the Recurring Transaction...