New Articles

  1. Add a YouTube Video

    Include one YouTube video to display under the 'Watch This Item' section on the Items Page.  Note:  YouTube videos can impact page load time. The best practice is to limit the number of videos added. Add to an Item Videos...
  2. Export Purchaser Detail Report for Millennium

    The campaign Purchaser Details report allows an admin to import the information back into Millennium. Export Millennium Report From the  Admin Navigation , select  Reports >  Overview . Scroll down to the Export Section on t...
  3. Items FAQs

    Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first, ...
  4. Batch Reporting for Recurring Transactions

    Note: Available to Org admins only. Review merchant account funding details from batch reports containing completed recurring donations only. Locate Go to  Org Hub >  Reports. Select  Recurring Transactions. Review...
  5. Batch Reports Across all Campaigns

    Note: Available to Org admins only. Locate Go to Org Hub > Reports. Select Batch Report. Review batch reports Funds received from credit card payments are batched together by the credit card processor and deposited into your bank...
  6. Export Batch Reports across all Campaigns

    Note: Available to Org admins only. Running multiple fundraising campaigns simultaneously or looking to see the details for all batch dates for all campaigns run? Review the details of a batch date to identify which campaign generated the reve...
  7. Manage your GiveSmart Account

    Note: Available to Org admins only. Manage your GiveSmart subscription from the Account page, which shows agreement dates, subscription start and end dates, subscription status, and a link to view the agreement. When it's time to renew reac...
  8. Customize the Home Page Banner

    Personalize the image and text color that appears in the Home pages banner. Note: An image size of 1200x300 pixels, with a maximum file size of 1MB, is recommended.  Images that do not fit these dimensions can be uploaded, but might not be ...
  9. Customize the Order Form, Items, and Registration Buttons

    Customize the buttons that direct visitors to an order form, the items page, and the registration form. The Call to Action buttons are located right below your banner but can be reordered on the Home page. Locate the buttons From the Admi...
  10. Managing your Presentation from Backstage

    From Backstage, monitor the fundraising activity, manage call to action overlay buttons, participate in the live chat, see upcoming text messages from the queue, and enter monetary donations all while watching your live feed or video.   Bu...