Popular Articles

  1. Custom Emails

    Customize both the subject line and email body, as well as select from a pre-determined group of users or select an individual recipient(s).  Bitly links (personal bidding links) are able to be included in the email body, similar to those that are i...
  2. Managing your Presentation from Backstage

    From Backstage, monitor the fundraising activity, manage call to action overlay buttons, participate in the live chat, see upcoming text messages from the queue, and enter monetary donations all while watching your live feed or video.   Button ...
  3. Embed an Order Form on your Website

    Allow supporters to donate or make a purchase directly from your own organization's website. To comply and maintain GiveSmart's level of security, specify and include the external site where the page or order form will be embedded. Before you star...
  4. Building your Campaign with Custom Pages and Sections

    Watch a video Looking to add fundraising details to your campaign? Learn more about how to create sections on your Home page which can link to custom pages to include fundraising details, point of purchase sales, and access to videos or live...
  5. Items FAQs

    Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first...
  6. Global Settings

    Upload your Organization logo, manage campaign information, capture additional user information, create a keyword, and set the information required for user participation.   Access Global Settings From the Admin Navigation , select Settings >...
  7. Total Revenue Display

    Create a "Grand Total" display showcasing of all campaign revenue sources or select one or more of the six sources of Silent, Live, Instant, Raffle, Donations, and Votes. Select from the layout options of Left or Right Sidebar or 1 Column. Use the...
  8. Reset your Username and Password

    Participated in a GiveSmart fundraiser in the past and looking to participate in a new upcoming campaign, but forgot your username and/or password? When you attempt to sign in to a new campaign to participate in the fundraising, click the blue Forg...
  9. Reporting FAQs

    Where and when can I see campaign reporting details? View reporting details both from the payment and revenue containers in the dashboard and the 'Reports' tab. How do I export report details? Select to Copy, CSV, Excel, PDF, or Print any repo...
  10. Ticketing Reports

    There are several great reports to assist in reviewing ticketing revenue, ticket orders, attendee details, and answers to ticket questions. Watch a video Ticket revenue Allows the Admin to review the number of tickets sold, how many total ...