Popular Articles

  1. Embed an Order Form on your Website

    Allow supporters to donate or make a purchase directly from your own organization's website. To comply and maintain GiveSmart's level of security, specify and include the external site where the page or order form will be embedded. Before you star...
  2. Ten Steps Prior to Sharing your Site

    Before sharing your campaign Website URL with supporters, review the ten steps below to ensure the campaign set up for success. Tip: Only share the link found in the Dashboard > Site Container, never the personal link (the URL at the top of your ...
  3. Items FAQs

    Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first, ...
  4. Visitor Experience of a Campaign

    Walkthrough a customized campaign site to see how quickly and easily bids can be placed, donations can be made or purchases of instant buy items or raffles.  Note: The recording is presented from a laptop. The layout adjusts to a smaller device....
  5. Total Revenue Display

    Create a "Grand Total" display showcasing of all campaign revenue sources or select one or more of the six sources of Silent, Live, Instant, Raffle, Donations, and Votes. Select from the layout options of Left or Right Sidebar or 1 Column. Use the...
  6. Safely Share your Site Links

    Shareable links direct users to areas of your campaign site to engage in the offerings without the association of a specific user. When promoting your campaign site on social media, in communications, or when promoting to a friend, use the shareable...
  7. What is Champion Fundraising

    Champions are individuals committed to the goal of raising funds on behalf of your organization through their own personal fundraising page, which can be shared with others to learn about the story or reason for their fundraising efforts and make a ...
  8. Donations FAQs

    Text to Donate If a donor texts 'give AMOUNT' to 76278 but does not have a phone number on their profile or has not registered for the campaign, what will happen?   There are 2 scenarios that could occur:  Scenario 1 If the donor is sending the ...
  9. Remove a User from a Campaign

    Remove supporters without activity on the campaign site. Activity includes purchases, bids, donations, payments, or processed refunds. Activity includes users linked to a champion fundraiser or entered as a donor or solicitor on an item . Note...
  10. Global Settings

    Upload your Organization logo, manage campaign information, capture additional user information, create a keyword, and set the information required for user participation.   Access Global Settings From the Admin Navigation , select Settings >...