Popular Articles

  1. Building your Campaign with Custom Pages and Sections

    Watch a video Looking to add fundraising details to your campaign? Learn more about how to create sections on your Home page which can link to custom pages to include fundraising details, point of purchase sales, and access to videos or live...
  2. Remove a User from an Event Site Updated

    This article outlines the steps for removing users with no activity in an Event Site. If a user is linked to any activity on the site (such as purchases, bids, donations, or payments/refunds), the option to remove them will be unavailable. Activit...
  3. Custom Emails

    Customize both the subject line and email body, as well as select from a pre-determined group of users or select an individual recipient(s).  Bitly links (personal bidding links) are able to be included in the email body, similar to those that are i...
  4. Embed an Order Form on your Website

    Allow supporters to donate or make a purchase directly from your own organization's website. To comply and maintain GiveSmart's level of security, specify and include the external site where the page or order form will be embedded. Before you star...
  5. Items FAQs

    Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first...
  6. Total Revenue Display

    Create a "Grand Total" display showcasing of all campaign revenue sources or select one or more of the six sources of Silent, Live, Instant, Raffle, Donations, and Votes. Select from the layout options of Left or Right Sidebar or 1 Column. Use the...
  7. Global Settings

    Upload your Organization logo, manage campaign information, capture additional user information, create a keyword, and set the information required for user participation.   Access Global Settings From the Admin Navigation , select Settings >...
  8. Ten Steps Prior to Sharing your Site

    Before sharing your campaign Website URL with supporters, review the ten steps below to ensure the campaign set up for success. Tip: Only share the link found in the Dashboard > Site Container, never the personal link (the URL at the top of your ...
  9. Customize the Home Page Banner

    Personalize the image and text color that appears in the Home pages banner. Note: An image size of 1200x300 pixels, with a maximum file size of 1MB, is recommended.  Images that do not fit these dimensions can be uploaded, but might not be optim...
  10. Safely Share your Site Links

    Shareable links direct users to areas of your campaign site to engage in the offerings without the association of a specific user. When promoting your campaign site on social media, in communications, or when promoting to a friend, use the shareable...