Popular Articles

  1. Global Settings

    Upload your Organization logo, manage campaign information, capture additional user information, create a keyword, and set the information required for user participation.   Access Global Settings From the Admin Navigation , select Settings >...
  2. Add an Item for Purchase to a Supporters Account Using Immediate Checkout

    Add Instant, raffle , and vote items to a supporter's account using Immediate Checkout. Note:  This applies to all instant, raffle or vote items with the Checkout Type set to: Immediate Checkout. When Checkout Type is set to: Add to Cart , ite...
  3. Reset your Username and Password

    Participated in a GiveSmart fundraiser in the past and looking to participate in a new upcoming campaign, but forgot your username and/or password? When you attempt to sign in to a new campaign to participate in the fundraising, click the blue Forg...
  4. Receive Item Donations

    Allow supporters to donate items such as vacation homes, sports tickets, gift cards, and more. Supporters simply click a button on the Home page and fill in details of their contributions including name, description, fair market value (FMV), and i...
  5. Custom Emails

    Customize both the subject line and email body, as well as select from a pre-determined group of users or select an individual recipient(s).  Bitly links (personal bidding links) are able to be included in the email body, similar to those that are i...
  6. Manage User Statements

    Users are automatically emailed a statement to the email attached to the account once they have paid in full an outstanding balance, but can also be emailed or downloaded after payment as well. Download statements Individual user statements or a p...
  7. User FAQs

    How to update a username or password for a user? Visit Edit User Details . Is it possible to delete a user from a campaign? Yes. Visit Removing a User from a Campaign . Can I import the users from the previous year into this campaign? Yes. ...
  8. Raffle Entries

    Track all raffle entry purchases, from the time available until closed. Visit Raffle to learn more about running a raffle through a campaign. Watch a video Locate From the Admin Navigation,  select Reports > Overview. Select Raff...
  9. Fundraising Inspiration and Resources

    Looking for inspiration for your next campaign or curious about the latest trends?  Our Marketing Team has the answers and inspiration you're looking for!   GiveSmart.com has a wealth of information.  Everything from the latest blogs, case studies...
  10. Customize the Home Page Banner

    Personalize the image and text color that appears in the Home pages banner. Note: An image size of 1200x300 pixels, with a maximum file size of 1MB, is recommended.  Images that do not fit these dimensions can be uploaded, but might not be optim...