Popular Articles

  1. Send a Text to Unpaid Users Post Fundraiser

    At the conclusion of checkout or the next day, send a text to users with a remaining balance. Choose to include or exclude users whose balance is marked as pledged. Recipients are linked to their Pay page to secure the balance on a credit card of ch...
  2. Seating FAQs

    Note: Only available with GiveSmart Ticketing.   Can I view only tables that still have open seats? Yes. Admins can filter Table Group by Unfilled and Filled Tables by clicking the drop-down under Table Groups that read Filter By. The filtere...
  3. Remove an Item from a Supporter's Account

    Remove an item from a user's account before payment . By default, the platform opts the admin out of sending a text to the user that the item was deleted, but you can opt for a text to be sent by checking the Send Cancellation Message prior to de...
  4. Create Champion Fundraisers

    Champions are individuals committed to the goal of raising funds on behalf of your organization. Champion personal fundraising pages can be shared with supporters by champion's sharing their personal page URL with their family and friends or through...
  5. Item Categories

    Add categories to assist in locating similar items or themes. Create categories such as Food and Dining, Classroom Baskets, or Experiences to provide an easy way for users to find all similar items offered. It also assists you in seeing the number o...
  6. Display FAQs

    Why are my ads not appearing on the display screen? Often this issue is due to the spam filter on the web browser.  Look in the top right corner of the browser, check to see if a spam filter has been applied to the webpage.  (Please see the image b...
  7. Item Page Visibility

    To start the auction, the Items page view must be Live allowing supporters to place bids on auction items. When the Items page is set to Preview or Hidden, add a Go-Live date for your Items page to automatically update to Live. Items can be  add...
  8. Donation Campaign Checklist

    Donation Only campaigns are quick and easy to create. All information is contained on one page, where supporters can donate without creating an account by using our Donate Now section. These campaigns are great for Giving Tuesday, Annual Funds and g...
  9. Campaign Form Overview

    Note: Available for Org Admins once the deposit is marked paid. Expand fundraising by creating additional campaigns. Provide basic details about the fundraising opportunity, types of fundraising offered, and if staff members are needed. Campaig...
  10. Customer Learning Opportunities

    Looking for more ways to learn how to maximize your GiveSmart subscription? Look no further!    Our Marketing team has the answers and inspiration you are looking for.  Our GiveSmart team and partners have a wealth of fundraising knowledge that...