Popular Articles

  1. Raffle Entries

    Track all raffle entry purchases, from the time available until closed. Visit Raffle to learn more about running a raffle through a campaign. Watch a video Locate From the Admin Navigation,  select Reports > Overview. Select Raff...
  2. Reporting FAQs

    Where and when can I see campaign reporting details? View reporting details both from the payment and revenue containers in the dashboard and the 'Reports' tab. How do I export report details? Select to Copy, CSV, Excel, PDF, or Print any repo...
  3. Using Google Analytics Tracking

    Please Note : GiveSmart Support does not assist with setting up or configuring your organization's Google Analytics account. See here  for what type of information Google Analytics will capture by default or visit their support portal for more ...
  4. Receive Monetary Donations

    Offer several ways supporters can give monetary donations through the campaign. Include all donations received as part of the total raised on the Home page fundraising goal , sharing how close you are to reaching it. GiveSmart Donation Sites G...
  5. User FAQs

    How to update a username or password for a user? Visit Edit User Details . Is it possible to delete a user from a campaign? Yes. Visit Removing a User from a Campaign . Can I import the users from the previous year into this campaign? Yes. ...
  6. Customize the Campaigns Style and Color

    Customize the look and feel of the page background color or add an image and set the color scheme used for campaign buttons, headers, navigations indicators, and more. Locate style and color options Go to Admin Navigation , select  Design > ...
  7. User Management

    Watch a Video Review Who is a User? What are the User Roles? Filer, Search and Edit User Accounts. Add Org Hub Admins. Add or Import Users. Manage Bidder Numbers and User Custom fields. Manage Duplicate Users Accounts. User Check In a...
  8. How to Donate an Item

    Donate a stay at your vacation home, sport or concert tickets, gift card or more. Complete the Item Donation Form on the Home page. Provide item details such as the name, description, an estimated fair market value, and images. Provide your contact ...
  9. Return a Monetary Donation

    If a donation added needs to be returned, it can be removed from the user's cart by an admin. Donations removed after payment will require a refund . From the Donate page Return a Click to Donate, Home page, and Champion donation Donations made...
  10. Bulk Enter Silent Auction Winners

    Note: The following feature is recommended for paper bidding only. Bulk Enter Winning Bidders Follow the steps for each silent item you will be bulk entering the winning bidder. From the Items Container within the Dashboard, click the More...