Popular Articles

  1. Display FAQs

    Why are my ads not appearing on the display screen? Often this issue is due to the spam filter on the web browser.  Look in the top right corner of the browser, check to see if a spam filter has been applied to the webpage.  (Please see the image b...
  2. Item Page Visibility

    To start the auction, the Items page view must be Live allowing supporters to place bids on auction items. When the Items page is set to Preview or Hidden, add a Go-Live date for your Items page to automatically update to Live. Items can be  add...
  3. Custom Text

    Create, send, or save a custom text to direct or share fundraising details with users. Once a text is sent, the sender receives an additional text to the number on file confirming the text was sent successfully to the number of users. Texts can be s...
  4. Manage User Registration and Participation Requirements

    Capture user email, and mailing addresses at registration and/or require a credit card to be on file to participate. These fields are visible to the user via the My Info and Pay pages.  Set registration requirements Choose to require a user t...
  5. Assign a Table or Golf Group

    NOTE: Only available with GiveSmart Ticketing. Assign individuals or parties to created table or foursome groups. Select one of the custom questions and answers to display on the attendee's profile while making their group assignment. Assigned ...
  6. Campaign Form Overview

    Note: Available for Org Admins once the deposit is marked paid. Expand fundraising by creating additional campaigns. Provide basic details about the fundraising opportunity, types of fundraising offered, and if staff members are needed. Campaig...
  7. Donation Campaign Checklist

    Donation Only campaigns are quick and easy to create. All information is contained on one page, where supporters can donate without creating an account by using our Donate Now section. These campaigns are great for Giving Tuesday, Annual Funds and g...
  8. My Info Page

    Review or manage personal account information. The information available varies depending on the campaign settings. Access My Info Visit the campaign and sign in with your Username/Password . Click My Info  Details available Checked-...
  9. Best Practices: Live Auction

    Hear best practices and tips from our experts to help you prepare for your in-person event. ...
  10. Best Practices: Close Auction Items

    Hear best practices and tips from our experts to help you prepare for your in-person event.  ...