Popular Articles

  1. Create a Champion Ranking by Donation Revenue Display

    Note: To utilize the Champion Ranking by Donation Revenue display option, you must also be using the Champion features within the campaign Create a  revenue display that showcases monetary donations received and ranked by champion fundraisers. ...
  2. Delete a Raffle Purchase for a Supporter

    Delete a raffle purchase from a user’s account.  How to delete The raffle purchase is deleted from the user's account along with any possible answers provided at the time of purchase. The answer is deleted from the campaign. The raffle entry numbe...
  3. Delete a Ticket Type

    Delete created ticket types from the campaign. If a ticket has been sold, that type is no longer able to be deleted. Delete a Ticket Type From the Tickets Container within the Dashboard, click the More button ("···"). Select Settings. Locate th...
  4. Duplicate an Item

    Create an exact replica of an existing item, without re-typing all of the item details. Note: Created items, added to a package, cannot be duplicated. Watch a Video View Admin: Items From the Items Container within the Dashboard, cl...
  5. Transactions Page Overview

    Note: Available to Org admins only. When accepting recurring donations within a campaign the initial donation is part of the campaign revenue. All subsequent donations are managed from the Transaction page.   From Transactions See a ...
  6. 2023 Q1 & Q2

    Interoperability Improvements These improvements are applicable for customers who own 2 or more GiveSmart modules.  To see improvements for GiveSmart Fundraise & Donor CRM, click here .  Restrict Non-SSO Admin from Creating a New Event ...
  7. Update a Champion's Fundraising Page Status

    Once the champion or admin customizes the personal fundraising page, there is an approval process for the personal fundraising page to be visible. Champion pages have three statuses in the approval process. New The fundraising page is not viewa...
  8. GiveSmart Applications FAQ

    What are GiveSmart Fundraise, Events, and Donor CRM? formerly known as MobileCause formerly known as GiveSmart formerly known as SimplyFundraisingCRM How will I differentiate which platform I am using? The platforms are not changing t...
  9. 2023 Q3

    July 1 - September 30 GiveSmart Events Improvements Pin Reset Improvements:  Pin codes will now be a combination of 6 letters or numbers.  Letters and numbers of similar appearance have been excluded (EX: 1 & l). Single Sign-On Admin Updates:...
  10. Obtain a copy of your Statement

    Once your outstanding event balance is paid in full, a copy of your receipt is automatically emailed to the email on file. Locate Pay Page Visit the campaign and sign in with your Username and Password. Click Pay   View Select View ...