Popular Articles

  1. Best Practices: Pre Event Tips

    Hear best practices and tips from our experts to help you prepare for your in-person event.  ...
  2. One Column Revenue Display

    Make your donors or revenue goals the main focus on a visual display or leaderboard by choosing a one-column layout with header and footer to showcase monetary donations received or revenue goal totals reached. 1 Column Display Name Customize...
  3. Teams Onboarding

    Watch a Video Walk Through Logging In Campaign Dashboard and Settings Donation Options with Teams Teams Tab Creating and Managing Teams Adding Additional Fundraising Reporting Review Users Tickets Applying a team/candidate ...
  4. Edit Champion Fundraisers

    Org and Campaign admins can create new , review, edit, and remove champions , as well as edit their personal fundraising pages. Review and edit champion user names,  page titles, amount raised, set goal amount, and their personal fundraising pages...
  5. Batch Reports Across all Campaigns

    Note: Available to Org admins only. Locate Go to Org Hub > Reports. Select Batch Report. Review batch reports Funds received from credit card payments are batched together by the credit card processor and deposited into your bank ac...
  6. Change Raffle Labels

    Change the name of raffle labels to indicate alternative fundraising opportunities, while maintaining raffle item functionality.  This allows for raffle-like items to be sold without the label of 'Raffle' being attached or indicated from the Users ...
  7. Review Multiple Campaigns Batch Reporting

    When multiple campaigns are generating revenue simultaneously the batching information sent from CardConnect does not break apart the revenue across the campaigns for the org. It reflects the revenue as a 'lump sum' on the date the revenue was batch...
  8. Filter Ticket Orders

    Ticket Orders Filters Filter your orders by Ticket Type and Ticket Assignment. Click View Admin > Tickets > Ticket Orders. Locate the Filter By dropdown and Select. A panel with the filters will form. Filter the information by selecting the p...
  9. Download Item Details

    Download items details in a CSV report, which can assist in creating a printed program, pamphlet or booklet. Watch a Video Access Download Item Details Note: Images and YouTube videos are not included in the download. From the Items...
  10. Video and Live Stream Embedding FAQs

    My YouTube video will not play on the campaign site? If you are seeing either of the images below when trying to embed your YouTube video, you may need to update your YouTube settings to allow embedding.  To update your settings: Go to your ...