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A CardConnect Merchant Account is required. All purchases processed via credit card are subject to a credit card processing fee of 3.95% for AMEX and 3.5% for all other cards. This is deducted prior to the transfer of funds to your bank account. Pro...
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Last Updated: 05/02/2024
in Guides Payments and Fees
Org, campaign, and volunteer admins can issue refunds to users who purchased an item on the campaign that was returned post payment. Visit Return an Order for a Users Account for the steps to return the item before issuing the refund. ...
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Welcome to GiveSmart! This welcome guide is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM. This guide will walk you through the next st...
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Last Updated: 03/17/2023
in Training Enablement Series Recorded: 2023 Hear from our experts as they provide you with best practices to help maximize your in-person event. Pre-event tips Check In Silent Auction Raffles Instant Items Live Auction Donation Appeal Closing the Auction...
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Last Updated: 04/03/2023
in Guides Communications Certain actions a user or admin performs will automatically send email messages. Some information is customizable in the campaign settings, however, the overall content of the message is not. Action Sample Communication Ticket, in...
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Our innovative GiveSmart platform is packed with features that allow you to fully manage your fundraising campaigns. We make giving simple, seamless, enjoyable, and even liberating! Let's Get Started 1. Attend Enablement Webinar...
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Last Updated: 04/26/2022
in Training Feature Tutorials Watch a Video Review Setting Venue Capacity Creating Ticket Types Creating custom questions and answers for your Purchasers and Attendees Reviewing Purchaser Orders How to reach out to purchasers to assign attende...
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Last Updated: 02/11/2022
in Training Enablement Series Watch a Video
Walkthrough
One Week Pre-Event Checklist
Review and finalize Tickets and Seating Management.
Complete auction items and item display sheet.
Complete the guest list and assign bid numbers (if applicable).
Confirm...
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Last Updated: 06/06/2022
in Guides Checkout Can I enter a check or cash payment for a user's purchase? Yes. Visit Checkout a User for more information. Cash and check payments will not be included in the Batch Report summary, as we do not deposit these funds on your behalf. Can I r...
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Last Updated: 12/14/2022
in Guest Experience Participate A single bid can be placed as a one time bid for any amount. An auto bid can be placed and set at the maximum amount you are willing to spend. With auto bid, our system will place your bid at the minimum amount needed to lead. When you are outbid, o...