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Last Updated: 05/22/2022
in Guides Communications Communication plays an integral role in the success of your event. Everything from early promotions to the close has an effect on your supporter's experience. So it's important to ensure that the communication strategy that is us...
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Last Updated: 04/21/2022
in Guides Resources Let a Remote Technician assist in creating an amazing experience for your supporters during your fundraising event. A dedicated technician is assigned to provide solutions and guidance during the hours of your program. Tasks included wi...
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Last Updated: 01/12/2024
in Guides Tickets Enter all ticket purchases outside of the Order Form, such as phoned or mailed in. Assign complimentary tickets or assist guests who prefer not to purchase electronically. Once the order is entered, both the purchaser and any attendees are reflect a...
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Last Updated: 03/06/2023
in Guides Users GiveSmart allows for both manual or auto-assign bidder numbers. GiveSmart does not supply physical paddles or bidder numbers. We recommend using numbers between 100-999. Tip: Multiple guests (couples) can share a bidder number. Auto-assign bid...
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Last Updated: 05/11/2023
in Guides Check In Allow guests the option to check-in to the event or campaign themselves. By sending a simple text message, guests can check themselves into the event allowing admin to track attendance and maintain a contactless environment. This feature...
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Last Updated: 09/14/2023
in Guides Equipment Please reference some of these common troubleshooting tips if you are experiencing an issue with your Magtek iDynamo 5 swiper. Remember - only swipers purchased through our card processing partner are compatible with our sites. Please...
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Last Updated: 09/29/2022
in Volunteers Volunteers We've gathered the essential tasks volunteers handle making it easy to reference on event day. We recommend printing copies to provide to your volunteer staff. Volunteer Reference Guide.pdf Reviews Check-in a guest Register a...
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Last Updated: 04/30/2022
in Guest Experience Account Gain access to bid, buy and donate to organizations you wish to support. Once registration is complete, receive email and text updates about the event, staying connected to the fundraising. Visit Registration Email to see an example. Watch a vide...
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Last Updated: 04/30/2022
in Guides Users Users can be imported to a campaign through a user template available within your campaign or found here in this article. A user template upload should be done approximately 24-48 hours prior to the event. Edits to user accounts can always be m...
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Last Updated: 09/22/2023
in Guides Campaigns (Events) Note: Available for org admins (for GiveSmart Events only customers) or Global Admin (for GiveSmart Events + Fundraise customers) once the deposit is paid or the annual subscription is paid. Copy existing campaigns with several settings, items,...