Popular Articles

  1. Top Donors Report

    Track the top donors by the number of placed bids or revenue generated. Review the biggest supporters and make sure to include them in future fundraising! Locate From the  Admin Navigation,  select Reports >  Top Donors. Top donors measurem...
  2. Import Donors from FR50

    Importing donors from the FR50 Software to a campaign is quick and easy. Export donor list from FR50 and make a few minor adjustments to the report to ensure that the donor list is uploaded successfully. Note: Reach out to Support with additiona...
  3. Filter Campaign Users

    Review and manage your campaign users either through filtering by various status options or searching for an individual user. Accessing Filters From the Users Container within the Dashboard, click the More button ("···"). Select Manage Users. S...
  4. 2021 Summer Releases

    August New Feature Enhances Admin Navigation Campaign and Org Admins will find what they need, where they need it with our new and improved navigation. It's easier than ever to customize, build, and manage fundraising campaigns. Left navigation...
  5. Items FAQs

    Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first, ...
  6. Presentation Viewers Report

    Review the total number of Viewers, Registered Users and Guests who visit a Presentation Page.   Visitors to a presentation page who are not logged in, will be prompted to log in or continue viewing as a guest.   Once a viewer is logged in or h...
  7. Export Purchaser Detail Report for FR50

    The Purchaser Details report allows an admin to import the information back into FR50. Export FR50 reports From the  Admin Navigation , select  Reports >  Overview . Scroll down to Export Section on the left (it will be near the bottom of the ...
  8. Include an Animation on Leading Bids

    Show fireworks or confetti when a supporter becomes the leading bidder on an auction item. The animation appears on the success modal bidders see when the leading bid is placed. Watch a video Add an animation From the Admin Navigation ,...
  9. 2022 Winter Releases

    Improvements Optional Transaction Fees  When transaction fees are set to Optional for Purchasers , the checkbox for opting to pay the fees will default to checked. National Org Reporting Additional columns have been added to the existing...
  10. Add a YouTube Video

    Include one YouTube video to display under the 'Watch This Item' section on the Items Page.  Note:  YouTube videos can impact page load time. The best practice is to limit the number of videos added. Add to an Item Videos must be hosted on...