Popular Articles

  1. User Payment Method Options

    Users can select various payment methods available on your event/campaign site. Users can self-checkout with a credit card added to their user profile. Admins can assist users with checkout and reflect payment methods of cash, check, other, or ple...
  2. Seating Management

    Note: Seating management can only be used with GiveSmart ticketing on a campaign. Assign table seats or foursomes as tickets are purchased! Continue to manage assignments throughout sales, making adjustments as needed. Answers to custom questio...
  3. Text Message FAQs

    Can I view text messages in my campaign? Yes. From the Admin Navigation , select Communications > Text > Sent. Select between all, inbox, outbox, or invalid from the Filtered By dropdown. What is an invalid text message? Invalid texts a...
  4. Donation Appeal Best Practices

    Maximize revenue during the fundraising by including monetary donation opportunities for users.  These can be different specific needs, or donations for one overall campaigns. Allow users who don’t bid on or win auction items to still participate an...
  5. Upload Items Spreadsheet

    Bulk upload items on to your campaign using GiveSmart's item type specific templates. Watch a Video Access Templates From the Items Container within the Dashboard, click the More button ("···"). Select Manage Items. Click the More b...
  6. Purchase a Ticket

    Purchasing a ticket on a GiveSmart campaign will secure your attendance, complete your registration and give you an opportunity to purchase additional items or make a donation. Note: The recording is presented from a laptop. The layout adjusts t...
  7. Customize the Home Page Order Form

    Allow supporters to purchase tickets , instant and raffle items , or make a donation from the Home page order form button . Create sections to include the fundraising options you would like to offer your supporters. Purchasers are required to ...
  8. Raffle FAQs

    Can I limit the number of raffle items that are sold? Yes. When creating the Raffle item from the Item page, enter the quantity available within the Numbering and Pricing Section. Make sure to save all changes.   If I hide the raffle item base...
  9. Create a Presentation Page

    Create a one-screen experience that includes a side-by-side streaming screen and campaign site. Encourage supporter engagement by adding a chat window, or prompt supporters to donate, bid, or purchase items by including a button to overlay. Not...
  10. Create a Raffle Item

    Offer opportunities or a chance to win without the need for paper tickets or ticket sellers. Raffle items appear on the Items page and can be included in the Home page order form for point of sale purchases. Visit Sell Raffle Items from the Order...