Popular Articles

  1. Seating Management

    Note: Seating management can only be used with GiveSmart ticketing on a campaign. Assign table seats or foursomes as tickets are purchased! Continue to manage assignments throughout sales, making adjustments as needed. Answers to custom questio...
  2. Donation Appeal Best Practices

    Maximize revenue during the fundraising by including monetary donation opportunities for users.  These can be different specific needs, or donations for one overall campaigns. Allow users who don’t bid on or win auction items to still participate an...
  3. Text Message FAQs

    Can I view text messages in my campaign? Yes. From the Admin Navigation , select Communications > Text > Sent. Select between all, inbox, outbox, or invalid from the Filtered By dropdown. What is an invalid text message? Invalid texts a...
  4. Upload Items Spreadsheet

    Bulk upload items on to your campaign using GiveSmart's item type specific templates. Watch a Video Access Templates From the Items Container within the Dashboard, click the More button ("···"). Select Manage Items. Click the More b...
  5. Quick Start Guide

    This welcome guide will walk you through the next steps and provide relevant resources to get your fundraising journey started.   Understanding the Guide GiveSmart is comprised of 3 modules, GiveSmart Fundraise ,  Events and Donor CRM .  It w...
  6. Raffle FAQs

    Can I limit the number of raffle items that are sold? Yes. When creating the Raffle item from the Item page, enter the quantity available within the Numbering and Pricing Section. Make sure to save all changes.   If I hide the raffle item base...
  7. Create a Presentation Page

    Create a one-screen experience that includes a side-by-side streaming screen and campaign site. Encourage supporter engagement by adding a chat window, or prompt supporters to donate, bid, or purchase items by including a button to overlay. Not...
  8. Campaign Customization

    Watch a Video Walk Through Campaign Dashboard Customizing your Event Website URL Quick link to the Design Center Design Center Donation Settings Auction Settings Review Create Tickets Create Instant Items Creating Ads ...
  9. Purchase a Ticket

    Purchasing a ticket on a GiveSmart campaign will secure your attendance, complete your registration and give you an opportunity to purchase additional items or make a donation. Note: The recording is presented from a laptop. The layout adjusts t...
  10. Create a Raffle Item

    Offer opportunities or a chance to win without the need for paper tickets or ticket sellers. Raffle items appear on the Items page and can be included in the Home page order form for point of sale purchases. Visit Sell Raffle Items from the Order...