Popular Articles

  1. Multiple Fundraising Products CardConnect Batch and Fees

    This article is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM.   NOTE : If you are a customer who uses GiveSmart Events Only, please refer to the...
  2. Seating Management

    Note: Seating management can only be used with GiveSmart ticketing on a campaign. Assign table seats or foursomes as tickets are purchased! Continue to manage assignments throughout sales, making adjustments as needed. Answers to custom questio...
  3. Register, Buy, Bid & Instructions

    Instructions to register, buy, bid, and donate to help users achieve the best giving experience. Instructions can be sent or printed for users, to make the giving experience fun and easy. IMPORTANT: We do not recommend using a QR code to pro...
  4. Upload Items Spreadsheet

    Bulk upload items on to your campaign using GiveSmart's item type specific templates. Watch a Video Access Templates From the Items Container within the Dashboard, click the More button ("···"). Select Manage Items. Click the More b...
  5. Raffle FAQs

    Can I limit the number of raffle items that are sold? Yes. When creating the Raffle item from the Item page, enter the quantity available within the Numbering and Pricing Section. Make sure to save all changes.   If I hide the raffle item base...
  6. Customize the Home Page Order Form

    Allow supporters to purchase tickets , instant and raffle items , or make a donation from the Home page order form button . Create sections to include the fundraising options you would like to offer your supporters. Purchasers are required to ...
  7. Add New Users

    Register users can be created and added to a campaign in several ways. This can be done themselves or with the assistance of an Admin. Self-register options Register Now on the Home page. Purchasing a ticket from the campaign Order Form or havin...
  8. Campaign Links in Messages

    Include links in your email or text messages sent through the GiveSmart platform to guide supporters to specific areas of your campaign site.  These personal bidding links, or bitly links, provide supporters with direct access to the campaign withou...
  9. Check In with Ticketing

    Enhanced ticketing and registration allows the flexibility for any fundraiser to benefit from an intuitive ticketing portal and an interactive dashboard for reporting.  Check-In a ticketed user Go to Admin view > Users > Check-In. Type the user'...
  10. Donation Appeal Best Practices

    Maximize revenue during the fundraising by including monetary donation opportunities for users.  These can be different specific needs, or donations for one overall campaigns. Allow users who don’t bid on or win auction items to still participate an...