Popular Articles

  1. Admin Email Notification Settings

    Org and campaign admins receive emails for order form purchases, item donations received from the Item Donation Form, and monetary donations received both through the Donate Now form and on Champion pages by default. Watch a video Adjust no...
  2. Draw a Raffle Winner

    Note:  Applies to the GiveSmart Raffle features. Once the raffle purchases have concluded, randomly select the winner from the ticket holders. Visit Raffle Report to randomly select and announce the winner. From the Admin Navigation,  sele...
  3. Update Ticket Attendees Post Purchase

    Update attendees within your ticket order either through the email receipt or from the campaign Pay page. Assign and unassigned attendees tickets and add a mobile number or email to send confirmation reminders. From the reminders, invitees confirm a...
  4. Return a Ticket Order

    Org and Campaign admins can return full ticket orders and choose how to handle the original payment. Returning an order removes all tickets, items, and donations. Unconfirmed invitees are removed from the Users tab and confirmed attendees show a...
  5. Self-Checkout

    Review your purchase summary and make a payment from your  Pay page on the campaign, with either a credit card on file or a new one added.  Note: Payments made in a method other than credit card must be handled by an admin on the campaign. Wa...
  6. Download the GiveSmart App from the Apple App Store

    The GiveSmart Events Admin application is now available for download from the Apple App Store.   It's important to note that this application is ONLY necessary for Volunteers and Admin (Campaign or Organization) who will be using swipers at th...
  7. Register, Buy, Bid & Instructions

    Instructions to register, buy, bid, and donate to help users achieve the best giving experience. Instructions can be sent or printed for users, to make the giving experience fun and easy. IMPORTANT: We do not recommend using a QR code to pro...
  8. Multiple Fundraising Products CardConnect Batch and Fees

    This article is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM.   NOTE : If you are a customer who uses GiveSmart Events Only, please refer to the...
  9. User Payment Method Options

    Users can select various payment methods available on your event/campaign site. Users can self-checkout with a credit card added to their user profile. Admins can assist users with checkout and reflect payment methods of cash, check, other, or ple...
  10. Event Day Equipment Guide

    GiveSmart Events Admin App Download the GiveSmart Events Admin mobile app through the Apple App Store. Organization Admin, Campaign Admin, Campaign Assistant or Volunteer user role access is required to sign in. NOTE: Do...