Popular Articles

  1. Ticketing FAQs

    Can discount codes be added to a ticket? Yes. Multiple discount codes can be applied to each ticket. Visit Create Ticket Types to learn more. Can an applied discount code be removed from a ticket? Applied codes can't be deleted. To correc...
  2. Create a Presentation Page

    Create a one-screen experience that includes a side-by-side streaming screen and campaign site. Encourage supporter engagement by adding a chat window, or prompt supporters to donate, bid, or purchase items by including a button to overlay. Not...
  3. Register, Buy, Bid & Instructions

    Instructions to register, buy, bid, and donate to help users achieve the best giving experience. Instructions can be sent or printed for users, to make the giving experience fun and easy. How it Works (including by Text) One sheet document with in...
  4. Campaign Customization

    Watch a Video Walk Through Campaign Dashboard Customizing your Event Website URL Quick link to the Design Center Design Center Donation Settings Auction Settings Review Create Tickets Create Instant Items Creating Ads ...
  5. Upload Items Spreadsheet

    Bulk upload items on to your campaign using GiveSmart's item type specific templates. Watch a Video Access Templates From the Items Container within the Dashboard, click the More button ("···"). ...
  6. Text Message FAQs

    Can I view text messages in my campaign? Yes. From the Admin Navigation , select Communications > Text > Sent. Select between all, inbox, outbox, or invalid from the Filtered By dropdown. What is an invalid text message? Invalid t...
  7. Update Ticket Attendees Post Purchase

    Update attendees within your ticket order either through the email receipt or from the campaign Pay page. Assign and unassigned attendees tickets and add a mobile number or email to send confirmation reminders. From the reminders, invitees confirm a...
  8. Download the GiveSmart App from the Apple App Store

    The GiveSmart Events Admin application is now available for download from the Apple App Store.   It's important to note that this application is ONLY necessary for Volunteers and Admin (Campaign or Organization) who will be using swip...
  9. Seating Management

    Note: Seating management can only be used with GiveSmart ticketing on a campaign. Assign table seats or foursomes as tickets are purchased! Continue to manage assignments throughout sales, making adjustments as needed. Answers to custom questio...
  10. Manage your GiveSmart Account

    Note: Available to Org admins only. Manage your GiveSmart subscription from the Account page, which shows agreement dates, subscription start and end dates, subscription status, and a link to view the agreement. When it's time to renew reac...