Popular Articles

  1. Download the GiveSmart App from the Apple App Store

    The GiveSmart Events Admin application is now available for download from the Apple App Store.   It's important to note that this application is ONLY necessary for Volunteers and Admin (Campaign or Organization) who will be using swipers at th...
  2. Draw a Raffle Winner

    Note:  Applies to the GiveSmart Raffle features. Once the raffle purchases have concluded, randomly select the winner from the ticket holders. Visit Raffle Report to randomly select and announce the winner. From the Admin Navigation,  sele...
  3. Self-Checkout

    Review your purchase summary and make a payment from your  Pay page on the campaign, with either a credit card on file or a new one added.  Note: Payments made in a method other than credit card must be handled by an admin on the campaign. Wa...
  4. Donation Appeal Best Practices

    Maximize revenue during the fundraising by including monetary donation opportunities for users.  These can be different specific needs, or donations for one overall campaigns. Allow users who don’t bid on or win auction items to still participate an...
  5. Admin Email Notification Settings

    Org and campaign admins receive emails for order form purchases, item donations received from the Item Donation Form, and monetary donations received both through the Donate Now form and on Champion pages by default. Watch a video Adjust no...
  6. Register, Buy, Bid & Instructions

    Instructions to register, buy, bid, and donate to help users achieve the best giving experience. Instructions can be sent or printed for users, to make the giving experience fun and easy. How it Works (including by Text) One sheet document with in...
  7. Text Message FAQs

    Can I view text messages in my campaign? Yes. From the Admin Navigation , select Communications > Text > Sent. Select between all, inbox, outbox, or invalid from the Filtered By dropdown. What is an invalid text message? Invalid texts a...
  8. Return a Ticket Order

    Org and Campaign admins can return full ticket orders and choose how to handle the original payment. Returning an order removes all tickets, items, and donations. Unconfirmed invitees are removed from the Users tab and confirmed attendees show as ...
  9. Update Ticket Attendees Post Purchase

    Update attendees within your ticket order either through the email receipt or from the campaign Pay page. Assign and unassigned attendees tickets and add a mobile number or email to send confirmation reminders. From the reminders, invitees confirm a...
  10. User Payment Method Options

    Users can select various payment methods available on your event/campaign site. Users can self-checkout with a credit card added to their user profile. Admins can assist users with checkout and reflect payment methods of cash, check, other, or pledg...