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Last Updated: 04/29/2022
in Guides Tickets
Can discount codes be added to a ticket? Yes. Multiple discount codes can be applied to each ticket. Visit Create Ticket Types to learn more. Can an applied discount code be removed from a ticket? Applied codes can't be deleted. To correct, t...
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Recorded: 2023 Hear from our experts as they provide you with best practices to help maximize your in-person event. Pre-event tips Check In Silent Auction Raffles Instant Items Live Auction Donation Appeal Closing the Auction Che...
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Watch a Video
Walkthrough
One Week Pre-Event Checklist
Review and finalize Tickets and Seating Management.
Complete auction items and item display sheet.
Complete the guest list and assign bid numbers (if applicable).
Confirm...
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Last Updated: 05/18/2022
in Guest Experience Participate
Purchasing a ticket on a GiveSmart campaign will secure your attendance, complete your registration and give you an opportunity to purchase additional items or make a donation. Note: The recording is presented from a laptop. The layout adjusts t...
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Last Updated: 01/30/2024
in Guest Experience Participate
Update attendees within your ticket order either through the email receipt or from the campaign Pay page. Assign and unassigned attendees tickets and add a mobile number or email to send confirmation reminders. From the reminders, invitees confirm a...
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Last Updated: 07/25/2025
in Guides Payments and Fees
*Fiserv (formerly CardConnect) Users can select various payment methods available on your event/campaign site. Users can self-check out with a credit card added to their user profile. Admins can assist users with checkout and reflect payment meth...
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Watch a Video
Walk Through
Logging In
Visitors' Experience
Campaign Dashboard and Settings
Review
Users
Tickets
Items
Touch On
Displays
Messages
Ads
Reports
24/7 Help Center and Support Agents
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Last Updated: 05/20/2022
in Guides Raffle
Note: Applies to the GiveSmart Raffle features. Once the raffle purchases have concluded, randomly select the winner from the ticket holders. Visit Raffle Report to randomly select and announce the winner. From the Admin Navigation, sele...
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Last Updated: 04/29/2022
in Guides Pages
Allow supporters to purchase tickets , instant and raffle items , or make a donation from the Home page order form button . Create sections to include the fundraising options you would like to offer your supporters. Purchasers are required to ...
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Last Updated: 05/18/2022
in Guest Experience Account
Review your purchase summary and make a payment from your Pay page on the campaign, with either a credit card on file or a new one added. Note: Payments made in a method other than credit card must be handled by an admin on the campaign. Wa...