Popular Articles

  1. Create a Raffle Item

    Offer opportunities or a chance to win without the need for paper tickets or ticket sellers. Raffle items appear on the Items page and can be included in the Home page order form for point of sale purchases. Visit Sell Raffle Items from the Order...
  2. Donation Appeal Best Practices

    Maximize revenue during the fundraising by including monetary donation opportunities for users.  These can be different specific needs, or donations for one overall campaigns. Allow users who don’t bid on or win auction items to still participate an...
  3. Add a Link, Button or Hyperlink an Image in a Section or Page

    Add a link through a Home page custom section  or custom page to provide event details and FAQs, information about a guest speaker, performing artist, share recorded videos, highlight items, or much more! Hyperlink an Image Use a text link t...
  4. Create Ads and Announcements

    Include ads on your Item pages, Donate pages, Displays or on your Home page to recognize and promote your sponsors, highlight items, promote and link to upcoming events, link to social media pages, and much more. You choose which individual ads will...
  5. Manage Receipts and Tax Letters

    Watch a video Download a PDF of all Users Receipts and Tax Letters From the Admin  Navigation , select Checkout & Payments > Statements & Receipts Select Generate Receipts with Tax Letter When PDF file is complete, select the pr...
  6. Multiple Fundraising Products CardConnect Batch and Fees

    *Fiserv (formerly CardConnect) This article is intended for organizations that own two or more GiveSmart Modules, including any combination of GiveSmart Events, Fundraise, or Donor CRM.   NOTE : If you are a customer who uses GiveSmart Events ...
  7. Create a Presentation Page

    Create a one-screen experience that includes a side-by-side streaming screen and campaign site. Encourage supporter engagement by adding a chat window, or prompt supporters to donate, bid, or purchase items by including a button to overlay. Not...
  8. Merge Duplicate User Accounts

     Watch a Video There are two methods to manage and merge user accounts duplicated on a campaign. Tip:  With GiveSmart ticketing, to merge a duplicate ticketed user, visit Ticket Orders and un-assign the duplicated attendee. Merge User...
  9. Campaign Customization

    Watch a Video Walk Through Campaign Dashboard Customizing your Event Website URL Quick link to the Design Center Design Center Donation Settings Auction Settings Review Create Tickets Create Instant Items Creating Ads ...
  10. Schedule a Time to Close your Auction

    Schedule a time to stop bidding on all silent auction items. Show a timer to supporters, on the Items page, that counts down to the close time. With a close time in place, choose between having the bidding on all silent items automatically stop at...