Updated Articles

  1. User FAQs

    How to update a username or password for a user? Visit Edit User Details . Is it possible to delete a user from a campaign? Yes. Visit Removing a User from a Campaign . Can I import the users from the previous year into this campaign? Yes. ...
  2. Update Purchaser Order Details

    All completed ticket purchases appear in Ticket Orders to review, update, or return by an Org or Campaign Admin. Update Purchaser Contact Information Updates to a ticket purchaser's valid email, phone or address are made in their user account. F...
  3. Update a Pledge Payment

    Pledged payments are considered outstanding balances and located in the unpaid section of the Outstanding Balances Report . When the payment is received, it can be updated, no longer reflecting as an outstanding balance, but as payment received ....
  4. Update a Champion's Fundraising Page Status

    Once the champion or admin customizes the personal fundraising page, there is an approval process for the personal fundraising page to be visible. Champion pages have three statuses in the approval process. New The fundraising page is not viewa...
  5. Top Items Report

    Track items based on the number of bids, how many different bidders were engaged per item, the final price sold, and the percentage of FMV. Review items that were successful and well-received by your supporters. Benefit future solicitations by secur...
  6. Top Donors Report

    Track the top donors by the number of placed bids or revenue generated. Review the biggest supporters and make sure to include them in future fundraising! Locate From the  Admin Navigation,  select Reports >  Top Donors. Top donors measurem...
  7. Showcase a Fundraising Goal

    Let visitors know your fundraising goal and how much you've raised so far. The progress image will fill in equal to the percentage of funds raised towards your goal. A progress image and goal must be provided in order to appear. The amount shown in...
  8. Share a Custom or Presentation Page

    Custom pages have unique URLs allowing them to be promoted or shared through a campaign site by adding a link or button in a custom section or another custom page or via other channels, outside the site, such as emails and social media. Share a ...
  9. Set Venue Capacity

    Note: Only available with GiveSmart Ticketing. Venue capacity represents the maximum number of individuals that can be ticketed for the event.  Once total ticket sales reach the capacity set, additional tickets, even if specific ticket types sh...
  10. Set Up a Streaming Encoder

    An encoder converts the data from one format to another.  In this case, it takes the feed from your camera and converts it into a format that can be sent to a streaming company like Churchstreaming.tv to broadcast through your campaign site.   Popul...