Updated Articles

  1. Sell Instant and Raffle Items through an Order Form

    Sell instant and raffle items through the Home page order form or a page with an order form .  Purchasers are required to pay on a credit card at the time of purchase and are not required to register on the campaign. Visit Purchase Items i...
  2. Sell Instant and Raffle Items through an Order Form

    Sell instant and raffle items through the Home page order form or a page with an order form .  Purchasers are required to pay on a credit card at the time of purchase and are not required to register on the campaign. Visit Purchase Items i...
  3. Seating FAQs

    Note: Only available with GiveSmart Ticketing.   Can I view only tables that still have open seats? Yes. Admins can filter Table Group by Unfilled and Filled Tables by clicking the drop-down under Table Groups that read Filter By. The fi...
  4. Seating Management

    Note: Seating management can only be used with GiveSmart ticketing on a campaign. Assign table seats or foursomes as tickets are purchased! Continue to manage assignments throughout sales, making adjustments as needed. Answers to custom questio...
  5. Org Hub: Reports Page Overview

    Note: The feature is available to Org Admin users only. Review org-level reporting for top donors based on the total amount contributed across all campaigns, merchant account funding details from batch reports containing recurring donations onl...
  6. GiveSmart Applications FAQ

    What are GiveSmart Fundraise, Events, and Donor CRM? formerly known as MobileCause formerly known as GiveSmart formerly known as SimplyFundraisingCRM How will I differentiate which platform I am using? The platforms are not changing t...
  7. Ticketing Reports

    There are several great reports to assist in reviewing ticketing revenue, ticket orders, attendee details, and answers to ticket questions. Watch a video Ticket revenue Allows the Admin to review the number of tickets sold, how many total ...
  8. Video and Live Stream Embedding FAQs

    My YouTube video will not play on the campaign site? If you are seeing either of the images below when trying to embed your YouTube video, you may need to update your YouTube settings to allow embedding.  To update your settings: Go to ...
  9. User FAQs

    How to update a username or password for a user? Visit Edit User Details . Is it possible to delete a user from a campaign? Yes. Visit Removing a User from a Campaign . Can I import the users from the previous year into this campaign? Yes. ...
  10. Update Purchaser Order Details

    All completed ticket purchases appear in Ticket Orders to review, update, or return by an Org or Campaign Admin. Update Purchaser Contact Information Updates to a ticket purchaser's valid email, phone or address are made in their user account....