Updated Articles

  1. Items FAQs

    Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first, ...
  2. Create Items for Purchase

    Items are things such as products, tickets, games of chance, and gift certificates. Items can be purchased, voted on, or provided as the result of a donation.  Watch a video Create your items for purchase  From the Admin Navigation , cli...
  3. Sell Instant and Raffle Items through an Order Form

    Sell instant and raffle items through the Home page order form or a page with an order form .  Purchasers are required to pay on a credit card at the time of purchase and are not required to register on the campaign. Visit Purchase Items in an ...
  4. Sell Instant and Raffle Items through an Order Form

    Sell instant and raffle items through the Home page order form or a page with an order form .  Purchasers are required to pay on a credit card at the time of purchase and are not required to register on the campaign. Visit Purchase Items in an ...
  5. Seating FAQs

    Note: Only available with GiveSmart Ticketing.   Can I view only tables that still have open seats? Yes. Admins can filter Table Group by Unfilled and Filled Tables by clicking the drop-down under Table Groups that read Filter By. The filtere...
  6. Seating Management

    Note: Seating management can only be used with GiveSmart ticketing on a campaign. Assign table seats or foursomes as tickets are purchased! Continue to manage assignments throughout sales, making adjustments as needed. Answers to custom questio...
  7. Org Hub: Reports Page Overview

    Note: The feature is available to Org Admin users only. Review org-level reporting for top donors based on the total amount contributed across all campaigns, merchant account funding details from batch reports containing recurring donations onl...
  8. GiveSmart Applications FAQ

    What are GiveSmart Fundraise, Events, and Donor CRM? formerly known as MobileCause formerly known as GiveSmart formerly known as SimplyFundraisingCRM How will I differentiate which platform I am using? The platforms are not changing t...
  9. Ticketing Reports

    There are several great reports to assist in reviewing ticketing revenue, ticket orders, attendee details, and answers to ticket questions. Watch a video Ticket revenue Allows the Admin to review the number of tickets sold, how many total ...
  10. Video and Live Stream Embedding FAQs

    My YouTube video will not play on the campaign site? If you are seeing either of the images below when trying to embed your YouTube video, you may need to update your YouTube settings to allow embedding.  To update your settings: Go to your ...