Updated Articles

  1. Set the Items Page View

    The Items page can be globally set to either live, preview, or hidden. When preview or hidden is set, the date and time can be set for the auction to automatically Go Live . Note: An individual item visibility will override the Items page vi...
  2. Set Map, Contact Us and Share Links

    Provide campaign visitors' contact information on who to reach out to with questions, shareable links, and a google map to your event venue. Set campaign details From the Admin Navigation , select Pages > Home Page.  Click Campaign Details. ...
  3. Sample Communication Timeline

    Communication plays an integral role in the success of your event.  Everything from early promotions to the close has an effect on your supporter's experience.  So it's important to ensure that the communication strategy that is used, is providing i...
  4. Review Top Donors across all Campaigns

    Note: Available to Org admins only. Highlights top donors based on the total amount contributed to your organization through a GiveSmart campaign. Locate Go to  Org Hub >  Reports. Select  Top Donors. Review Click on any of the head...
  5. Review Multiple Campaigns Batch Reporting

    When multiple campaigns are generating revenue simultaneously the batching information sent from CardConnect does not break apart the revenue across the campaigns for the org. It reflects the revenue as a 'lump sum' on the date the revenue was batch...
  6. Register, Buy, Bid & Instructions

    Instructions to register, buy, bid, and donate to help users achieve the best giving experience. Instructions can be sent or printed for users, to make the giving experience fun and easy. How it Works (including by Text) One sheet document with in...
  7. Raffle Reports

    Revenue report Overview of how much was raised through raffle ticket sales.   From the  Admin Navigation, select  Reports >  Overview . Select Raffles within the Revenue section OR click on Raffle Tickets within Summary. Scroll down to the D...
  8. Raffle FAQs

    Can I limit the number of raffle items that are sold? Yes. When creating the Raffle item from the Item page, enter the quantity available within the Numbering and Pricing Section. Make sure to save all changes.   If I hide the raffle item base...
  9. Purchase a Raffle for a Supporter

    Purchase a raffle to be added to a user's cart. Payment can be made either through self-checkout or by an admin from the Checkout page . How to purchase Go to View Campaign >  Items . Locate and select the raffle item. Enter the first thre...
  10. Promote Champion Fundraising

    Encourage visitors to become champion fundraisers and raise funds on your behalf by creating their own fundraising page. From your campaign Home page, visitors can choose to become a champion, create an account, and manage their personal fundraising...