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Last Updated: 09/08/2025
in Guides Payments and Fees We understand the importance of having a sense of security and confidence when managing your users’ credit card information. Secure Pre-Event Require users to have a credit card to bid, purchase, or make a donation. Credit Card Requirement Go ...
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Last Updated: 09/08/2025
in Guest Experience Account *Fiserv (formerly CardConnect) Add card information that is saved to your GiveSmart account to expedite future fundraising contributions and check-in/check-out processes. Save multiple cards, allowing you to easily choose between different paymen...
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Last Updated: 09/08/2025
in Guides Settings Capture user email, and mailing addresses at registration and/or require a credit card to be on file to participate. These fields are visible to the user via the My Info and Pay pages. Set registration requirements Choose to require a user t...
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Last Updated: 09/08/2025
in Guides Checkout
Process payment for all unpaid supporters with a remaining balance who are not marked as a Pledge, within a threshold range set by you, who have a credit card on file by running payments automatically. For supporters with multiple cards on file, ...
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Last Updated: 09/08/2025
in Guides Checkout Can I enter a check or cash payment for a user's purchase? Yes. Visit Checkout a User for more information. Cash and check payments will not be included in the Batch Report summary, as we do not deposit these funds on your behalf. Can I recor...
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Last Updated: 09/08/2025
in Guides Items for Purchase Add Instant, raffle , and vote items to a supporter's account using Immediate Checkout. Note: This applies to all instant, raffle or vote items with the Checkout Type set to: Immediate Checkout. When Checkout Type is set to: Add to Cart , ite...
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Last Updated: 09/08/2025
in Guides Tickets Enter all ticket purchases outside of the Order Form, such as phoned or mailed in. Assign complimentary tickets or assist guests who prefer not to purchase electronically. Once the order is entered, both the purchaser and any attendees are reflecte...
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Last Updated: 09/08/2025
in Guides Check In Ticket purchases can be made at check-in and either added to an existing Registered User account or create a new user and include a ticket purchased. Watch a Video Purchase a Ticket for A New Attendee Go to Admin view > Users > Check...
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Last Updated: 09/08/2025
in Guides Tickets
All completed ticket purchases appear in Ticket Orders to review, update, or return by an Org or Campaign Admin. Update Purchaser Contact Information Updates to a ticket purchaser's valid email, phone or address are made in their user account. ...
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Last Updated: 09/08/2025
in Guides Tickets
Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional) at the time of purchase. You can choose to capture and require information fr...