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Last Updated: 08/14/2026
in Guides Equipment
Below are some common troubleshooting tips if you are experiencing an issue with your Clover Go Card Reader . Looking for how to set up the Clover Go instead? Click Here . IMPORTANT : Only Card Readers purchased through our card processing ...
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Last Updated: 08/13/2026
in Product Updates
Organization as Donor / Purchaser GiveSmart Fundraise 1. What is Organization as Donor / Purchaser? Organization as Donor / Purchaser is a new BETA feature available to GiveSmart Fundraise clients . It allows donors and purchasers to...
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Last Updated: 08/05/2026
in Product Updates
A step-by-step guide for generating your Merchant ID , p 12 file , and P12 password . Step 1 – Log In and Copy Your Merchant ID Log in to your CyberSource account . ...
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Last Updated: 07/17/2026
in Guest Experience Account
One-Time Passcode (OTP) is a security measure helps verify your users' identity and safeguard their personal information. There are no steps or settings to configure for admin. One-Time Passcode Trigger Locations Users will be prompted with...
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Last Updated: 07/16/2026
in Guides Payments and Fees *Fiserv (formerly CardConnect) This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take to update key information such as the linked Bank Account for deposits, Legal...
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General Q: Who is Fiserv? Fiserv is one of the world’s leading financial technology companies. They provide the secure payment network that processes credit card transactions, deposits, and reporting for millions of businesses and financial ...
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*Fiserv (formerly CardConnect) This article details how to set up your Fiserv Merchant Account (MID), which is required in order to process credit card transactions through GiveSmart. Note: Your organization may require more than one mer...
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To learn more about GiveSmart Fundraise Contact Us Here . ...
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The GiveSmart Support team is available to assist with platform-related questions and technical issues. Our team can help with: Troubleshooting problems you may encounter while using GiveSmart Providing clarification for aspects of the softw...
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The GiveSmart Support team is available to assist with platform-related questions and technical issues. Our team can help with: Troubleshooting problems you may encounter while using GiveSmart Providing clarification for aspects of the softwa...