Updated Articles

  1. Cater to your Audience both In-Person and Virtually

    We are all looking forward to returning to in-person events in 2022! It’s been a long time coming.  But, what can your organization do to continue catering to the virtual audiences you’ve built since early 2020? And what do you nee...
  2. Registration

    Gain access to bid, buy and donate to organizations you wish to support. Once registration is complete, receive email and text updates about the event, staying connected to the fundraising. Visit Registration Email to see an example. Watch a vide...
  3. Volunteer Roles

    GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...
  4. Import Users from a Guest List

    Users can be imported to a campaign through a user template available within your campaign or found here in this article. A user template upload should be done approximately 24-48 hours prior to the event. Edits to user accounts can always be m...
  5. Add New Users

    Register users can be created and added to a campaign in several ways. This can be done themselves or with the assistance of an Admin. Self-register options Register Now on the Home page. Purchasing a ticket from the campaign Order Form or havin...
  6. Ticketing FAQs

    Can discount codes be added to a ticket? Yes. Multiple discount codes can be applied to each ticket. Visit Create Ticket Types to learn more. Can an applied discount code be removed from a ticket? Applied codes can't be deleted. To correc...
  7. Ticket Purchase Notifications

    Ticket purchasers, through an order form, automatically receive a text and an email notification upon payment. Admins, who enter a ticket order can choose to send text and email notifications as well.  Tip:  Notifications can only be ...
  8. Add Discount Codes to Tickets

    Single or Multiple discount codes can be added to a created ticket. Discount codes can be added to existing ticket types or included at the time of creation. Visit Create an Event Ticket to learn more. Single Discount Code Set up a Single Code...
  9. Auction Settings Overview

    Set the Item Page View along with various additional item settings.  From Auction Advanced Settings , set a time for your auction items to close and include a countdown clock to the close time. Choose between bidding automatically stopping ...
  10. Include Bidder Numbers on User Accounts

    User accounts allow you to capture the user's full name, mobile phone, email, and mailing address. In addition to these standard fields, you can choose to include bid numbers and/or customized fields. Assigned bidder numbers are visible to the u...