New Articles

  1. Create a Raffle Item

    Offer opportunities or a chance to win without the need for paper tickets or ticket sellers. Raffle items appear on the Items page and can be included in the Home page order form for point of sale purchases. Visit Sell Raffle Items from the Order...
  2. Getting Started Introduction

    Our innovative GiveSmart platform is packed with features that allow you to fully manage your fundraising campaigns. We make giving simple, seamless, enjoyable, and even liberating! Let's Get Started    1. Attend Enablement Webinar...
  3. See Assigned Raffle Entry Numbers

    Raffle entry numbers are assigned at the time of purchase and can be seen by users from the My Info page on the campaign. Admins can see all raffle purchasers and entry numbers assigned from the Entry Report . View entry from My Info Visit the c...
  4. Remove a User from a Campaign

    Remove supporters without activity on the campaign site. Activity includes purchases, bids, donations, payments, or processed refunds. Activity includes users linked to a champion fundraiser or entered as a donor or solicitor on an item . Note...
  5. Set-Up Merchant Account to Process Credit Cards

    A CardConnect Merchant Account is required. All purchases processed via credit card are subject to a credit card processing fee of 3.95% for AMEX and 3.5% for all other cards. This is deducted prior to the transfer of funds to your bank account. Pro...
  6. User Payment Method Options

    Various payment methods are available in your campaign. Users can self-checkout with a credit card added to their account. Admins can assist with checkout and reflect payment methods of cash, check, other, or pledged. Payments can also be split betw...
  7. Pivot to an Online/Virtual Fundraiser

    When circumstances change and you have to pivot, we’re here to help you. This article contains areas to consider when transitioning your once in-person fundraiser to an online campaign. Plan Decide on presentation If you planned a presentat...
  8. Volunteer Reference Guide

    We've gathered the essential tasks volunteers handle making it easy to reference on event day. We recommend printing copies to provide to your volunteer staff.   Volunteer Reference Guide.pdf Reviews Check-in a guest Register a...
  9. Volunteer Check In Instructions

    Instructional cards for volunteers or event staff to use during in-person events to assist with check in.  The cards provide step-by-step instructions and tips on how to execute a smooth and seamless check in for your guests.   Download, ...
  10. Auto Generated Texts

    When a user performs certain actions on a campaign or an admin performs an action on a user's behalf, the system will automatically send a text to inform or prompt for additional action. While t here is some information that will pull into these...