Popular Articles

  1. How to Make a Monetary Donation

    Make a monetary donation on a GiveSmart campaign. There are several ways for you to give. Enhanced Security: Community Brands continues to invest in providing the latest security technology for your safety. This includes en...
  2. Ticket Purchase Notifications

    Ticket purchasers, through an order form, automatically receive a text and an email notification upon payment. Admins, who enter a ticket order can choose to send text and email notifications as well.  Tip:  Notifications can only be ...
  3. Add Discount Codes to Tickets

    Single or Multiple discount codes can be added to a created ticket. Discount codes can be added to existing ticket types or included at the time of creation. Visit Create an Event Ticket to learn more. Single Discount Code Set up a Single Code...
  4. Merge Duplicate User Accounts

     Watch a Video There are two methods to manage and merge user accounts duplicated on a campaign. Tip:  With GiveSmart ticketing, to merge a duplicate ticketed user, visit Ticket Orders and un-assign the duplicated attendee. ...
  5. Pre Fundraising Guide

    Quick Reference Outline for all event types (In-Person, Hybrid or Virtual).  This outline provides links to GiveSmart Help Center resources to help you plan and execute your event.   If you need some extra help integrating GiveSmar...
  6. Campaign Links in Messages

    Include links in your email or text messages sent through the GiveSmart platform to guide supporters to specific areas of your campaign site.  These personal bidding links, or bitly links, provide supporters with direct access to the campaign w...
  7. Volunteer Profile

    Review the characteristics GiveSmart believes meet the ideal profile of a volunteer.  Download Volunteer Profile Tip: Print copies of this guide for your volunteers to reference before the fundraiser. ...
  8. Edit Attendees in Ticket Orders

    Review, update and manage invitees and attendees in ticket orders.  Watch a video Access ticket orders Visit the Tickets Container within the Dashboard , and click the More button ( "···" ). Select ...
  9. Include a Video or Live Stream on your Home Page

    Many of our charity partners are incorporating a live stream of their fundraisers or a pre-recorded video.  Videos or a link to a live stream can be added to a custom section , custom page , or presentation page . Visit Custom Section and P...
  10. Add an Item for Purchase to a Supporters Cart

    Add Instant, raffle , and vote items to a supporter's cart. Once added, payment can be made either through self-checkout or with assistance from an admin from Checkout .  Note:  This applies to all instant, raffle or vote items ...