Popular Articles

  1. Schedule a Time to Close your Auction

    Schedule a time to stop bidding on all silent auction items. Show a timer to supporters, on the Items page, that counts down to the close time. With a close time in place, choose between having the bidding on all silent items automatically stop at...
  2. Ticket Purchase Notifications

    Ticket purchasers, through an order form, automatically receive a text and an email notification upon payment. Admins, who enter a ticket order can choose to send text and email notifications as well.  Tip:  Notifications can only be sent to pu...
  3. Add Discount Codes to Tickets

    Single or Multiple discount codes can be added to a created ticket. Discount codes can be added to existing ticket types or included at the time of creation. Visit Create an Event Ticket to learn more. Single Discount Code Set up a Single Code...
  4. How to Make a Monetary Donation

    Make a monetary donation on a GiveSmart campaign. There are several ways for you to give. Enhanced Security: Community Brands continues to invest in providing the latest security technology for your safety. This includes enabling additional re...
  5. Merge Duplicate User Accounts

     Watch a Video There are two methods to manage and merge user accounts duplicated on a campaign. Tip:  With GiveSmart ticketing, to merge a duplicate ticketed user, visit Ticket Orders and un-assign the duplicated attendee. Merge User...
  6. Create Items for Purchase

    Items are things such as products, tickets, games of chance, and gift certificates. Items can be purchased, voted on, or provided as the result of a donation.  Watch a video Create your items for purchase  From the Admin Navigation , cli...
  7. Campaign Links in Messages

    Include links in your email or text messages sent through the GiveSmart platform to guide supporters to specific areas of your campaign site.  These personal bidding links, or bitly links, provide supporters with direct access to the campaign withou...
  8. Multiple Fundraising Products CardConnect Batch and Fees

    This article is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM.   NOTE : If you are a customer who uses GiveSmart Events Only, please refer to the...
  9. Add an Item for Purchase to a Supporters Cart

    Add Instant, raffle , and vote items to a supporter's cart. Once added, payment can be made either through self-checkout or with assistance from an admin from Checkout .  Note:  This applies to all instant, raffle or vote items with the Check...
  10. Edit Attendees in Ticket Orders

    Review, update and manage invitees and attendees in ticket orders.  Watch a video Access ticket orders Visit the Tickets Container within the Dashboard , and click the More button ( "···" ). Select Manage Orders . Review attendee ...