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Last Updated: 07/25/2025
in Guides Payments and Fees
*Fiserv (formerly CardConnect) Users can select various payment methods available on your event/campaign site. Users can self-check out with a credit card added to their user profile. Admins can assist users with checkout and reflect payment meth...
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Last Updated: 07/25/2025
in Guides Org Hub
Note: Available to Org admins only. *Fiserv (formerly CardConnect) Manage your GiveSmart subscription from the Account page, which shows agreement dates, subscription start and end dates, subscription status, and a link to view the agreement...
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Last Updated: 07/25/2025
in Guides Payments and Fees
*Fiserv (formerly CardConnect) When choosing to accept credit card payments, a fee is charged per transaction to the organization. Fees passed and paid by the purchaser are found in the Transaction section of the Revenue Report . The collec...
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Last Updated: 07/25/2025
in Guides Reports
*Fiserv (formerly CardConnect) When multiple campaigns generate revenue simultaneously, the batching information sent from Fiserv does not break apart the revenue across the organization's campaigns. It reflects the revenue as a 'lump sum' on the...
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Last Updated: 07/24/2025
in Guides Org Hub
Note: This feature is available only to Org Admin users. Review org-level reporting for top donors based on the total amount contributed across all campaigns, merchant account funding details from batch reports containing recurring donations ...
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*Fiserv (formerly CardConnect) This article details how to set up your Fiserv Merchant Account (MID), which is required in order to process credit card transactions through GiveSmart. Note: Your organization may require more than one mer...
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Last Updated: 07/24/2025
in Guides Payments and Fees
*Fiserv (formerly CardConnect) This article is intended for organizations that own two or more GiveSmart Modules, including any combination of GiveSmart Events, Fundraise, or Donor CRM. NOTE : If you are a customer who uses GiveSmart Events ...
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Last Updated: 07/17/2025
in Guides Host an Auction
A single bid can be placed as a one time bid for any amount or auto bids can be placed and set at the maximum amount a user is willing to spend. Bids can be added to a user's account by org, campaign, or volunteer admins. Watch a video ...
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Last Updated: 06/30/2025
in Product Updates
April 1 - June 30 GiveSmart Events New Feature:
Implemented the Momentive Card Tracking Service (CTS), reducing the risk of credit card testing through the platform. After three failed attempts, the card is placed in a "soft-blocked...
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Last Updated: 06/12/2025
in Guides Checkout
Organization Campaign and Volunteer Admins can return items from a user's checkout (cart) either prior to or after payment is received. Note: To return a Ticket purchase, visit Return a Ticket Order . Watch a Video ...