-
Last Updated: 05/02/2024
in Guides Payments and Fees
Org, campaign, and volunteer admins can issue refunds to users who purchased an item on the campaign that was returned post payment. Visit Return an Order for a Users Account for the steps to return the item before issuing the refund. No...
-
Last Updated: 04/10/2024
in Guides Users
Manage supporter accounts by confirming and updating their user details. Re-send the welcome text messages, download statements, or remove a user with no activity on the campaign site. Watch a video Update a user account. Add or update a...
-
Last Updated: 03/22/2024
in Volunteers Volunteers
To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-spec...
-
Last Updated: 03/04/2024
in Guides Tickets Send reminders to encourage purchasers who have unassigned tickets to update their orders with the names of those attending or a reminder encouraging attendees who have yet to confirm their tickets to accept their invitation to attend. Watch a vide...
-
Last Updated: 02/26/2024
in Guides Resources The keyword you choose when you set up a new GiveSmart event can have a vital impact on the overall success. This document will cover keyword best practices, common mistakes, and help you determine the extent to which your keyword selection will ...
-
Last Updated: 02/23/2024
in Guides Resources Our short code provider prohibits sending any content that is illegal, harmful, unwanted, inappropriate, objectionable, confirmed to be criminal misinformation, or otherwise poses a threat to the public, even if the content is permissible by law. ...
-
Last Updated: 01/30/2024
in Guest Experience Participate Update attendees within your ticket order either through the email receipt or from the campaign Pay page. Assign and unassigned attendees tickets and add a mobile number or email to send confirmation reminders. From the reminders, invitees confirm a...
-
Last Updated: 01/30/2024
in Guides Tickets Review, update and manage invitees and attendees in ticket orders. Watch a video Access ticket orders Visit the Tickets Container within the Dashboard , and click the More button ( "···" ). Select Manage Orders . Review attendee ...
-
Last Updated: 01/22/2024
in Guides Resources Looking for more ways to learn how to maximize your GiveSmart subscription? Look no further! Our Marketing team has the answers and inspiration you are looking for. Our GiveSmart team and partners have a wealth of fundraising knowledge that...
-
October 1 - December 31 GiveSmart Events Improvements Phone Number Validation: in all locations where a phone number is being entered, new parameters have been implemented to ensure the number being entered is valid. Ticket Order: Admin Cr...