Updated Articles

  1. Volunteer Profile

    Review the characteristics GiveSmart believes meet the ideal profile of a volunteer. Download Volunteer Profile Guide Tip: Print copies of this guide for your volunteers to reference before the fundraiser. ...
  2. GiveSmart Technical Support Resources

    Customer support is available 24 hours a day 7 days a week. We understand sometimes you burn the midnight oil for all the good of your cause. We are here when you need us! Visit Support Coverage for additional Information. Tip:  Make sure ...
  3. Donation Appeal Methods

    Offering a Donation Appeal, Mission Moment, or any version of a Call for Cash is a great way to let your donors support your cause. There are various methods that could be added to your campaign, which is as easy as creating the donation opportun...
  4. Share Items through Social Media

    Promote items through Facebook, Linkedin, Twitter, and email. Content cannot be formatted when sharing. Choose to show or hide the shareable links when viewing item details from the  Items page. IMPORTANT: We do not recommend using a QR co...
  5. Promote & Share Campaign

    Get users excited and active on the campaign as early as possible. Promote far and wide to get users registered, engaged in the items, making donations, and more! Tip: Start to promote the campaign 5-7 days prior to your fundraiser. We do ...
  6. Register, Buy, Bid & Instructions

    Instructions to register, buy, bid, and donate to help users achieve the best giving experience. Instructions can be sent or printed for users, to make the giving experience fun and easy. IMPORTANT: We do not recommend using a QR code to pro...
  7. GiveSmart Item Shop

    GiveSmart is proud to partner with RiskFreeItemShop to offer a curate, best-selling, highly-vetted collection of risk-free vacations, experiences and jewelry to help you maximize revenue at your fundraising event.  There are zero upfront cos...
  8. Submit a Product Suggestion

    Product Suggestion Policy Here at GiveSmart we love to hear how our platform can better suit your fundraising needs.  If you find yourself wishing we had a certain feature, or have a suggestion on how a current feature could be improved, we want to...
  9. Using Google Analytics Tracking

    Please Note : GiveSmart Support does not assist with setting up or configuring your organization's Google Analytics account. See here  for what type of information Google Analytics will capture by default or visit their support portal for more ...
  10. Remove a User from an Event Site

    This article outlines the steps for removing users with no activity in an Event Site. If a user is linked to any activity on the site (such as purchases, bids, donations, or payments/refunds), the option to remove them will be unavailable. Activit...