Updated Articles

  1. Ask Questions to Attendees

    Include questions purchasers and or attendees can answer at the time of purchase or confirmation. Meal choice, seating preference, dietary restrictions, and more can be captured. Visit Ticketing Reports to learn more about where to review or dow...
  2. Close Auction Items (Silent & Live)

    Close your auction items all at once, by categories assigned, or one at a time to stop activity. Once silent or live items are closed, reconcile them to assign the winning bidder and allow them to checkout.  When all Silent items are closed and w...
  3. Schedule a Time to Close your Auction

    Schedule a time to stop bidding on all silent auction items. Show a timer to supporters, on the Items page, that counts down to the close time. With a close time in place, choose between having the bidding on all silent items automatically stop at...
  4. Auto Generated Emails

    Certain actions a user or admin performs will automatically send email messages. Some information is customizable in the campaign settings, however, the overall content of the message is not.   Action Sample Communication Ticket, insta...
  5. GiveSmart Product Accessibility Assessment

    GiveSmart   Web Content Accessibility  Compliance Statement :   GiveSmart aspires to build an inclusive culture with our community. We are taking steps to ensure that web accessibility is part of our DNA as we develop, deliver,...
  6. Settle Remaining Balances

    Process payment for all unpaid supporters with a remaining balance who are not marked as a Pledge, within a threshold range set by you, who have a credit card on file by running payments automatically. For supporters with multiple cards on file, ...
  7. Reporting FAQs

    Where and when can I see campaign reporting details? View reporting details both from the payment and revenue containers in the dashboard and the 'Reports' tab. How do I export report details? Select to Copy, CSV, Excel, PDF, or Print any repo...
  8. Donations Settings

    Increase fundraising by maximizing the pathways supporters can donate. Allow supporters to make monetary donations and secure their payment through the Donate Now section on the Home page, or through champion fundraising . Also, allow supporters ...
  9. Capture Recurring Donations

    Allow donors to choose between a one-time or monthly donation through your campaign site. Recurring donors' credit cards are automatically charged, the same day each month. The initial donation is included in the campaign's revenue totals, while...
  10. 2024 Q2

    April 1 - June 30 GiveSmart Events New Feature Campaign Site Settings:  within the org hub, admins can generate a report to review campaign settings across all campaigns within the organization. C ampaign Item Stats Report : within the...